AIR TRAVEL: SAA Advises Customers That Hand Luggage Allowances Will Be Enforced
Recent Western Cape Business News
South African Airways (SAA) would like to advise customers that hand luggage regulations as dictated by the South African Civil Aviation Authority (SACAA) and supported by the airport authority in Johannesburg will be enforced.
Although other airline customers may take only 7kg on board as hand luggage, SAA has an exemption from SACAA and SAA customers may take cabin baggage weighing up to 8kg.
However, the number of pieces and sizes must be adhered to. No bag should exceed 56cm x 36cm x 23cm (total dimensions of 115cm) or weigh more than 8kg per bag.
SAA customers are advised as follows:
Economy-class customers are allowed one bag plus one slimline laptop bag.
Business customers are allowed two bags plus one slimline laptop bag.
Slimline laptop bags must be of a size and thickness specifically designed to carry a laptop and charger. Handbags are considered part of a customer’s wardrobe and not as hand baggage.
Baggage capable of carrying other items such as documents and clothes are considered as cabin baggage and would therefore not be allowed if the customer is exceeding the allowance.
If hand luggage does not comply, the customer will be referred back to the check-in counters to check in the baggage as hold baggage. Extra fees may apply, as per SAA guidelines.
Customers are also advised that the enforcement of these regulations may result in some delays at security check points. SAA urges all customers to check in well in advance and to stick to the cabin baggage regulations.
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