INFOTECH: World Class Property Data System For City
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The City of Cape Town yesterday unveiled its newly developed Integrated Spatial Information System(ISIS) on Monday 30 July 2012. ISIS is a world class integrated property data management system, designed to help the City better manage a wide range of property-related business processes.
The new ISIS system automates both spatial and financial business processes, some of which were previously done manually. ISIS, using a combination of separate computer systems now reduces red tape and speeds up these processes, saving the City and ratepayers time and money.
ISIS also integrates the City's property information and property records management systems into one. The systems used to capture, store, maintain and manage property-related information were previously managed separately. Incomplete information, data inconsistency and delayed handovers between Departments as a result of the manual processes and disparate systems meant delays in capturing and making data available.
The new system now offers one single view of a property (both financially and spatially) with all its attributes (for example ownership) which is accessible by City staff. Updates are now synchronised, improving co-ordination between City Departments such as Valuations, Revenue, Planning and Building Development Management, Property Management and Housing as well as the Deeds Office, Surveyor General and conveyance attorneys.
Through the integration of the transaction system with the Geographic Information System (GIS), all the City's transactions related to properties are also geographically displayed, making it possible to do spatial analyses of transactions. This means that geographic reports of trends can be created.
In a later phase of the project, a web portal will also be created to serve information to the public.
Another component of the new system is the C3 Notification ISIS Viewer. This component allows users to zoom in to a specific area and view the all service delivery related complaint reports which are fed into the system by residents via the Customer Relations Call Centre and the sms lines, or directly by ward councillors. This allows the City to more accurately prioritise service delivery resources and target infrastructure maintenance.
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