TECHNOLOGY: Web To See Smoke Signals
Recent Western Cape Business News
MEYCOM has launched Guardian, which uses web-technology operating over the GSM and alarm radio networks to remotely inform customers when a fault or alarm has occurred in their fire safety system. This effectively ensures that faults are reported between quarterly inspections.
Customers are immediately notified on their cellphone or workstation when, for example, the fire panel has developed a fault, a detector, fire zone or fire sounders are disabled, Eskom power has failed or, most importantly, if the battery back-up has failed as well as when a fire alarm occurs.
Should the notification not be acknowledged within a predetermined time, the next senior person on a pre-approved list is notified. This ramping up of the notification chain of command ensures that the alarm or fault cannot be overlooked. Very importantly, Guardian records all steps and notifies customers when the systems are restored. John Meyer, CEO of Cape Town-based Meycom, comments: “Often companies adopt the attitude that it does not really matter if one or two smoke detectors within a building are not working. They are happy to leave them until the next inspection, hoping that this will suffice. In my experience, those that adopt this attitude towards fire safety often don’t even have a service contract or scheduled inspection agreement in place. What they fail to realise is that detecting a fire once it is already burning is too late, not to mention costly. Detecting smoke as quickly as possible is the key to minimising loss of life, damage and the costs of repair.”
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