VENTURES: W Cape Medicine Delivery Crisis
Recent Western Cape Business News
Cape Town-based Institutional Pharmacy Management (IPM), which was the preferred provider for the dispensing of prescriptions for chronic conditions on behalf of to the Western Cape government from 1 December 2005 to 31 July 2011 (and a split contractor with new service provider, UTI Pharma, until 31 March 2012) has reacted sharply to innuendo that links it to the current medicine dispensing crisis in the province.
With effect from 1 April 2012, IPM has ceased to be involved as a service provider on this important healthcare project.
In a strongly worded statement IPM asks why UTI Pharma blames data issues for the delivery problem when it has already been operational as incumbent Service Provider for the past eight months, and when all data queries between UTI and IPM were resolved three months ago.
IPM also questions whether the reason for the problem is, rather, “the inexperience of the new Service Provider in providing a dispensing service at the required volumes – as well as the unproven processes and technology used.”
IPM points out that it did propose, at an early stage, that the tender should be split between two service providers to ensure the seamless transition of an essential service.
The proposal was not accepted by the Western Cape Health Department.
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