ENGINEERING: GRW Expands Its Services
Recent Western Cape Business News
Southern Africa’s biggest manufacturer of road tankers for the fuel, chemical and liquid gas transport industry – GRW Engineering of Cape Town – has launched a new Services division last month.
GRW Services, headed by MD Jan Coetzee, now provides tanker repairs, refurbishments and contract servicing that adhere to the same quality standards which GRW Engineering is trusted for by industry giants such as Shell, BP, Engen, Unitrans and Afrox.
Albert Liebenberg, previously GRW Engineering’s Technical Director, has also been assigned to GRW Services, specifically for quality assurance purposes in its Johannesburg and Cape Town workshops.
According to GRW CEO Gerhard van der Merwe the new division was established to meet the transport market’s post-recession need for having existing road tankers refurbished, repaired and serviced, while at the same time following a new strategy to expand after-sales service and excel in customer care.
To that end, GRW Services’ task-specific teams, who are familiar with GRW’s superior products, provide clients with expert advice and the latest available products and technology in the road tanker industry, while being focused on keeping turnaround times to a minimum. Fully equipped spray painting, pressure testing and washing facilities ensure that any service required by a tanker operator can be facilitated.
The implementation of testing pits and the registration of a verification laboratory are also underway, so calibration of all meters, overfill sensing, manifold testing and pressure testing systems can be done in-house according to SABS standards by accredited on-site verification officers.
Two approved International Trucks agencies – in Cape Town and Worcester – offer the additional services of maintenance and repairs on truck engines, gearboxes and trailers of any brand, as well as parts outlets and after-hours site and roadside assistance.
“We have decided to ensure that the products we manufacture are supported by the same energy and passion used to manufacture them,” Van der Merwe says. “As a result we have begun to remodel our business to be totally focused on the customer’s specific needs. This is just the beginning of new and better things to come”.
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