INFOTECH: Teletech Expands In Cape Town
Recent Western Cape Business News
Teletech Holdings, one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions, announced plans to expand its workforce in its delivery center in Cape Town. TeleTech currently employs more than 1,500 customer management professionals and plans to continue hiring throughout 2010.
TeleTech employs approximately 45,500 people globally speaking 29 different languages in 17 countries. TeleTech began operations in Cape Town in 2007 and intends to continue to create job opportunities for the people in South Africa as it expands in the region. additional.
"TeleTech has achieved tremendous success in South Africa because of the passion and talent of the people who work here and their ability to engage customers over the phone. We are proud to have been instrumental in
developing the careers of so many Capetonians and are excited to embark on the next stage of our growth. ," said Luke Mills, General Manager,TeleTech South Africa.
TeleTech is committed to becoming the employer of choice in Cape Town and is currently accepting applications for customer management positions. Rates for this type of work are competitive and offer the opportunity to make additional bonuses based upon performance. Excellent paid training is provided as well as great facilities, which include an indoor gym, internet café (with free internet), a learning lounge and a restaurant with
subsidized prices. Potential candidates should have a matric certificate, strong computer skills, and customer service experience.
"We are excited about the opportunities that TeleTech is presenting to South Africans," said Adele Cloete-Smith, TeleTech's Human Capital Director. "With the downturn in the global economy we are fortunate the growth in our
business is allowing us to continue to hire and make a positive contribution to our community."
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